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SupportPal 2.2.0 Released

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We are pleased to announce the stable release of SupportPal 2.2.0, introducing multi-language support and our time tracking plugin, alongside many other improvements and bug fixes.

Download the release at our downloads area (login required).

We recommend that you read our upgrade guide if you are upgrading to 2.2.0. The full changelog can be seen between the 2.2.0 Beta release notes and 2.2.0 release notes.

We would like to thank our beta testers for giving the pre-release a spin and providing useful feedback to improve the stability of this release. All active beta licenses will expire shortly.

Updated migration client

A new version of the migration client has been released to support the 2.2.0 release and also includes several bug fixes.

Download the updated migration client at our downloads area (login required).

Accepting translation files

With the introduction of multi-language support, we plan to start including language packs in the near future and therefore are accepting user-contributed translations to our public resources git repository.

Update (21st September 2017)
We've updated the download to fix the following issues found since the release:
  • Difficulties upgrading when multiple languages active, default language is not English and admin is not logged in before starting upgrade process.
  • The operator dashboard not working in some Windows (IIS) environments.
If you have already upgraded and are not experiencing any of the issues listed above, you do not need to do anything.

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