We're excited to announce the release of several new add-ons on the marketplace. Introducing the AI Assistant, improving your operator's productivity and efficiency with assistance on answering tickets, and other new add-ons.
We're releasing patched versions of SupportPal to resolve an authentication issue that allowed to bypass email verification.
Since the initial release of SupportPal in 2016, we have not raised our prices for over six years. We are now in a position where we must increase our subscription costs. The new prices are listed below and come into effect from 1st October 2022.
We've released version 4.0.0 of our WHMCS integration, rewritten from the ground up and redesigned for better performance.
We're releasing patched versions of SupportPal to resolve an issue that can allow unauthorised access to attachments.
We've released new versions of the WHMCS and Blesta integrations, containing an important security fix.
Today we're announcing an end of life (EOL) policy for the SupportPal help desk software that is effective immediately.
We're releasing patches for SupportPal and the WHMCS integration to resolve several persistent XSS vulnerabilities.
In May, Facebook announced a new mandatory App Review process for all applications (existing and new) following Cambridge Analytica. The app review process must be submitted before 1st August 2018 for the SupportPal integration to continue working.
This guide will explain what GDPR is, the effects of GDPR on users of SupportPal software and the tools available in SupportPal to make complying with it easier.
