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View the latest news and announcements.
After more than a year in development, SupportPal 6.0 is here - and it's our most significant release yet. This version brings a new real-time chat capability and AI-powered automation directly to your support workflow.
We're releasing version 5.7.4 of SupportPal to resolve an information exposure issue that was introduced in 5.7.0.
Today we are pleased to release version 5.7.0, a minor release in the 5.x series, with PHP 8.4 support, improvements to operator notifications, frontend ticket sections, and more.
Today we’re pleased to release version 5.6.0, a minor release in the 5.x series, with improvements to the email parser, cloning records, and more.
We're pleased to release version 5.5.0, a minor release in the 5.x series, with RTL support, pinned ticket messages, and more.
View the technical documentation on setting up, using and customising SupportPal.