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View the technical documentation on setting up, using and customising SupportPal.
This guide will explain what GDPR is, the effects of GDPR on users of SupportPal software and the tools available in SupportPal to make complying with it easier.
We are pleased to announce the stable release of SupportPal 2.3.1 which contains many improvements, including internal self-service types, social login options for users and ticket attachment previews.
Google has announced the shutdown of reCAPTCHA v1 to take place on 31st March 2018. We have made a patch available for existing users to continue using the Captcha without any disruption.
We are pleased to announce the stable release of SupportPal 2.3.0 with our flagship new feature, ‘forwarding tickets’. The new release also provides support for PHP 7.1 and 7.2, along with other enhancements.
We are pleased to announce the stable release of SupportPal 2.2.0, introducing multi-language support and our time tracking plugin, alongside many other improvements and bug fixes.