Today we're announcing an end of life (EOL) policy for the SupportPal help desk software that is effective immediately.
We're releasing patches for SupportPal and the WHMCS integration to resolve several persistent XSS vulnerabilities.
We are pleased to announce the release of SupportPal 2.6.0. The new version improves upon the stability of the 2.5 series and includes several notable UX enhancements.
We are pleased to announce the release of SupportPal 2.5.1, a maintenance release in the 2.5 series. The new version resolves a couple of regressions in 2.5.0 along with several other small long standing bugs and enhancements.
We are pleased to announce the stable release of SupportPal 2.5.0. The new version introduces three big new features, an embeddable help widget, ticket trash can, and the ability to automatically add users to organisations based on domain name.
We are pleased to announce the stable release of SupportPal 2.4.1, a maintenance release in the 2.4 series. The new version consists of a number of improvements and bug fixes.
We are pleased to announce the stable release of SupportPal 2.4.0. The focus of this release was to significantly improve what can be achieved with macros, alongside several other notable features and improvements.
In May, Facebook announced a new mandatory App Review process for all applications (existing and new) following Cambridge Analytica. The app review process must be submitted before 1st August 2018 for the SupportPal integration to continue working.
This guide will explain what GDPR is, the effects of GDPR on users of SupportPal software and the tools available in SupportPal to make complying with it easier.
We are pleased to announce the stable release of SupportPal 2.3.1 which contains many improvements, including internal self-service types, social login options for users and ticket attachment previews.