Today we're pleased to release version 5.4.0, a minor release in the 5.x series, with support for new captchas, PHP 8.3 support, performance improvements and more.
Cloudflare Turnstile and hCaptcha are now supported. They're both free, easy to use, and offer protection against spam and other automated forms of abuse.
PHP 8.3 offers improved performance. To use PHP 8.3, ionCube loader version 13.3.0 or above is required. Update SupportPal to 5.4.0 before upgrading to PHP 8.3.
As of this release, multi-architecture docker manifests are available for all of our docker images. The supported architectures are now Linux AMD64, and Linux ARM64.
Previously configuring Cloudflare on Docker Monolithic was a tedious process that required configuring the trusted proxy in multiple locations. In v5.4.0, caddy, Apache, and SupportPal are all configured using the SUPPORTPAL_TRUSTED_PROXY_IPS environment variable.
helpdesk#3372 - the assign/unassign operator action menu bar on the ticket grid now uses AJAX search. For installations with a large number of operators, that change significantly improves page-load performance.
helpdesk#2614 - the assign/unassign tag action menu bar, and tags displayed on the ticket grid sidebar, now uses AJAX search for installations with greater than 50 tags. For installations with a large number of tags, that change significantly improves page-load performance.
