supportpal
SupportPal 3.0.0 Released
- 23/04/2020 1:45 PM
We are very pleased to announce the stable release of SupportPal 3.0.0. The new version marks the culmination of many months of development on useful new features.
Read Full AnnouncementSupportPal 3.0.0 Beta Released
- 19/03/2020 4:00 PM
We are very pleased to announce the launch of the public beta of SupportPal 3.0.0.
Read Full AnnouncementSupportPal End of Life (EOL) Policy
- 03/02/2020 7:16 PM
Today we're announcing an end of life (EOL) policy for the SupportPal help desk software that is effective immediately.
Read Full AnnouncementSupportPal 2.6.0 Released
- 29/10/2019 3:30 PM
We are pleased to announce the release of SupportPal 2.6.0. The new version improves upon the stability of the 2.5 series and includes several notable UX enhancements.
Read Full AnnouncementSupportPal 2.5.1 Released, WHMCS Integration Updated, Zendesk Migration Option
- 30/05/2019 5:30 PM
We are pleased to announce the release of SupportPal 2.5.1, a maintenance release in the 2.5 series. The new version resolves a couple of regressions in 2.5.0 along with several other small long standing bugs and enhancements.
Read Full AnnouncementSupportPal 2.5.0 Released: New Help Widget, Ticket Trash and PHP 7.3 Support
- 25/04/2019 9:30 AM
We are pleased to announce the stable release of SupportPal 2.5.0. The new version introduces three big new features, an embeddable help widget, ticket trash can, and the ability to automatically add users to organisations based on domain name.
Read Full AnnouncementSupportPal 2.4.1 Released: Maintenance Release
- 14/11/2018 1:45 PM
We are pleased to announce the stable release of SupportPal 2.4.1, a maintenance release in the 2.4 series. The new version consists of a number of improvements and bug fixes.
Read Full AnnouncementSupportPal 2.4.0 Released: New and Improved Macro Functionality
- 04/10/2018 11:00 AM
We are pleased to announce the stable release of SupportPal 2.4.0. The focus of this release was to significantly improve what can be achieved with macros, alongside several other notable features and improvements.
Read Full AnnouncementNecessary Facebook Integration App Review, Other Updates
- 20/07/2018 2:30 PM
In May, Facebook announced a new mandatory App Review process for all applications (existing and new) following Cambridge Analytica. The app review process must be submitted before 1st August 2018 for the SupportPal integration to continue working.
Read Full AnnouncementGDPR Compliance with SupportPal
- 23/05/2018 2:23 PM
This guide will explain what GDPR is, the effects of GDPR on users of SupportPal software and the tools available in SupportPal to make complying with it easier.
Read Full Announcement