V2 Previews

SupportPal 2.2.0 Preview - Time Tracking and More

•   29/08/2017 3:45 PM
•  
  • V2 Previews
•  
  • supportpal
  • preview

In our previous preview we detailed our implementation of multi-language support. Below we describe other important enhancements and changes, in the upcoming SupportPal 2.2.0 release, that may be useful to you.

SupportPal 2.2.0 Preview - Multi-Language Support

•   21/08/2017 12:47 PM
•  
  • V2 Previews
•  
  • supportpal
  • preview

We're excited to give you our first preview of the biggest new feature of the upcoming SupportPal 2.2.0 release, multi-language support.

SupportPal 2.1.0 Preview - The Other Important Bits

•   29/11/2016 3:06 PM
•  
  • V2 Previews
•  
  • supportpal
  • preview

In our previous preview we detailed our most requested feature: multi-brand support. Below we describe other important changes in the upcoming SupportPal 2.1.0 release that may be useful to you.

SupportPal 2.1.0 Preview - Multi-brand Support

•   22/11/2016 3:08 PM
•  
  • V2 Previews
•  
  • supportpal
  • preview

We've been hard at work, since our last release, bringing you what will be our biggest update since launching SupportPal. The single most requested feature since our launch is for handling support requests for multiple companies.

V2 Preview #5 - Better Extensibility

•   11/01/2016 1:48 PM
•  
  • V2 Previews

Version 1 was not the most developer friendly. While we had a fully functional REST API and single sign-on solution, it was difficult to extend ...

V2 Preview #4 - Happier Customers, Better Business

•   22/12/2015 3:49 PM
•  
  • V2 Previews

As creators of customer support software, we're aware of the importance of ensuring that your customers are happy. We want to make it easy for ...

V2 Preview #3 - Improved Flexibility

•   07/12/2015 5:08 PM
•  
  • V2 Previews

Every version 1 installation came with an announcements, knowledgebase and downloads section as standard. While each of these sections may be useful to ...

V2 Preview #2 - New and Improved Ticket Management Features

•   23/11/2015 3:34 PM
•  
  • V2 Previews

One of our key goals with version 2 was to significantly improve the functionality available with tickets, the most important component of the...

V2 Preview #1 - A Change Of Tools

•   06/11/2015 4:37 PM
•  
  • V2 Previews

When we sat down to decide the future of ArcticDesk, we had ambitious goals. We felt that the aging version 1 framework was limiting the scope of....