Multi-Channel Support

Multi-Channel Support

SupportPal elegantly brings all customer communication into one place. Communicate with customers via a wealth of channels - email, web, API and social media.
Automation & Tools

Automation & Tools

Don't sweat about the small stuff. SupportPal offers a number of useful tools to improve and automate parts of your workflow, so you can worry less about carrying out repetitive tasks.

Self-Service Area

Self-Service Area

Reduce support requests by offering content-rich articles in a self-service area that answer your customers' most common questions.
Powerful Insights & Analytics

Powerful Insights & Analytics

Improve your customer service through powerful insights & analytics. SupportPal enables you to measure your customers' satisfaction and your team's performance.