We're a small, agile British company.

Proud to build affordable, simple and effective software that works for all.

About Us

We started SupportPal with the aim of providing a cost-effective, efficient and powerful support solution for our customers, but also leaving them in control of their own data. Our focus has always been on self-hosted software that could be kept on-premise. One key goal was to ensure that the software would be simple to use and set-up, no matter how many features were utilised.

Our core product originally launched in 2012, then known as ArcticDesk. Following several years of development and improvements, version 2 was released in 2016, when the company name became what it is today.

SupportPal Limited
Registered UK Company: #10035240

Contact Us

Our primary method of communication is email.

Email Addresses:
sales [@] supportpal.com - for sales enquires
support [@] supportpal.com - for support related enquires
billing [@] supportpal.com - for billing and licensing enquires

Office Address:
SupportPal Limited
1 Osterley Crescent,
TW7 5LF,
United Kingdom

Phone Number: (+44) 020 3289 8911
(Requires appointment in advance)