SupportPal 2.0.1 Released

We are pleased to announce the first maintenance release in the SupportPal 2.0 series. In this release, we have fixed the minor issues that we and our users have encountered since the launch. We have also added a number of improvements and new features.

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SupportPal: The Next Big Thing, V2 Stable Release

Today, we're very excited to share with you a number of big announcements, including the first stable release of v2. As part of the new release, we're changing our company name from ArcticDesk to SupportPal.

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ArcticDesk V2 Release Candidate Released

Today, we're pleased to share with you the V2 release candidate, containing over 30 bug fixes and improvements. This release is our last before the V2 stable release in early May!

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ArcticDesk V2 Beta 3 Released

Today, we're pleased to announce the release of the final (third) V2 beta. The latest release primarily focuses on working towards the stable release with over 50 bug fixes and several improvements.

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ArcticDesk V2 Beta 2 Released

Today, we are pleased to share with you the second beta release of version 2. This release contains 8 new features along with over 60 improvements and bug fixes.

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ArcticDesk V2 Beta Released

We are excited to share with you the first beta release of version 2. This release marks a significant milestone in the development of ArcticDesk.

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V2 Preview #5 - Better Extensibility

Version 1 was not the most developer friendly. While we had a fully functional REST API and single sign-on solution, it was difficult to extend ...

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V2 Preview #4 - Happier Customers, Better Business

As creators of customer support software, we're aware of the importance of ensuring that your customers are happy. We want to make it easy for ...

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V2 Preview #3 - Improved Flexibility

Every version 1 installation came with an announcements, knowledgebase and downloads section as standard. While each of these sections may be useful to ...

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V2 Preview #2 - New and Improved Ticket Management Features

One of our key goals with version 2 was to significantly improve the functionality available with tickets, the most important component of the...

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