V2 Previews
SupportPal 2.2.0 Preview - Time Tracking and More
- 29/08/2017 3:45 PM
In our previous preview we detailed our implementation of multi-language support. Below we describe other important enhancements and changes, in the upcoming SupportPal 2.2.0 release, that may be useful to you.
Read Full AnnouncementSupportPal 2.2.0 Preview - Multi-Language Support
- 21/08/2017 12:47 PM
We're excited to give you our first preview of the biggest new feature of the upcoming SupportPal 2.2.0 release, multi-language support.
Read Full AnnouncementSupportPal 2.1.0 Preview - The Other Important Bits
- 29/11/2016 3:06 PM
In our previous preview we detailed our most requested feature: multi-brand support. Below we describe other important changes in the upcoming SupportPal 2.1.0 release that may be useful to you.
Read Full AnnouncementSupportPal 2.1.0 Preview - Multi-brand Support
- 22/11/2016 3:08 PM
We've been hard at work, since our last release, bringing you what will be our biggest update since launching SupportPal. The single most requested feature since our launch is for handling support requests for multiple companies.
Read Full AnnouncementV2 Preview #5 - Better Extensibility
- 11/01/2016 1:48 PM
Version 1 was not the most developer friendly. While we had a fully functional REST API and single sign-on solution, it was difficult to extend ...
Read Full AnnouncementV2 Preview #4 - Happier Customers, Better Business
- 22/12/2015 3:49 PM
As creators of customer support software, we're aware of the importance of ensuring that your customers are happy. We want to make it easy for ...
Read Full AnnouncementV2 Preview #3 - Improved Flexibility
- 07/12/2015 5:08 PM
Every version 1 installation came with an announcements, knowledgebase and downloads section as standard. While each of these sections may be useful to ...
Read Full AnnouncementV2 Preview #2 - New and Improved Ticket Management Features
- 23/11/2015 3:34 PM
One of our key goals with version 2 was to significantly improve the functionality available with tickets, the most important component of the...
Read Full AnnouncementV2 Preview #1 - A Change Of Tools
- 06/11/2015 4:37 PM
When we sat down to decide the future of ArcticDesk, we had ambitious goals. We felt that the aging version 1 framework was limiting the scope of....
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