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SupportPal 2.4.1 Released: Maintenance Release

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We are pleased to announce the stable release of SupportPal 2.4.1, a maintenance release in the 2.4 series. The new version consists of a number of improvements, some of which are listed below, and bug fixes.

Notable improvements

  • Operators can now search through existing users when adding CC email addresses on a ticket.
  • A new 'last message content' condition has been made available in filters, macros and reports.
  • Creating a new user when opening a new ticket or updating a user on a ticket now allows you to select an existing organisation.
  • The Blesta Information, WHMCS Information and WooCommerce plugins now show the user's products and services on the open new ticket form too.
  • The department links in the ticket grid sidebar now only show non-resolved tickets.


Download the release at our downloads area (login required), and view the full changelog in our release notes.

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