Use SupportPal in place of WHMCS's support components for a superior all-round experience.

Let WHMCS deal with the billing, we'll take care of the support

WHMCS is a good billing system, but they are less focused on their support features. Instead use software dedicated at being the best support help desk possible, with a superior feature set, powerful interface and overall better experience for both users and operators.

Reasons to use SupportPal instead

Connect many WHMCS systems to a single help desk

If you're running multiple WHMCS installations, each can be connected to the same SupportPal installation. Each integration can be set to a specific brand if you wish to separate the tickets, departments and self-service content between each WHMCS installation.

Sync information from WHMCS to SupportPal

Keep SupportPal and WHMCS in sync, the integration will automatically send any new and updated user accounts in WHMCS to SupportPal so the same information is stored on both ends.

Let users select a related product/service for tickets

When a user creates a ticket at your client area, they'll have an option to select a related product/service, a dropdown populated with all their products from WHMCS. This product is then highlighted in the operator ticket view.

Related knowledgebase articles

Many users may be asking questions that can be easily answered with pre-written articles. Have the option to show users related knowledgebase articles when they're submitting a ticket.

  Also see our WHMCS Information plugin for displaying user's products, invoices and more directly in the SupportPal interface.