Use SupportPal in place of WHMCS's support components for a superior all-round experience.

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Let WHMCS deal with the billing, we'll take care of the support

WHMCS is a good billing system, but they are less focused on their support features. Instead use software dedicated at being the best support help desk possible, with a superior feature set, powerful interface and overall better experience for both users and operators.

Reasons to use SupportPal instead

• A better, dynamic interface - We've designed our whole interface to make replying to support tickets as quick and easy as possible. Most actions are a single click and don't require a page reload.
• Better for teams - We provide more detail when multiple operators are replying to tickets at the same time, you can clearly see who is viewing a ticket and what they're written.
• Support multiple brands - Seamlessly manage support requests from multiple brands under a single help desk, without users knowing that the brands are connected.
• Customise departments more - Our departments have a lot of options available including notification settings and the email templates used, allowing you to make each department its own.
• Macros and follow ups - Simplify repetitive tasks to a single click, and follow up with users at a set date and time in the future automatically.
• Feedback forms - Send users a personalised feedback form for their ticket, with complete customisation on what can be asked.
• Better custom field options - Ticket custom fields can be encrypted, important for storing secure details, locked, so they are only entered once, and even purged when tickets are closed. Dependent fields are supported so you can display certain custom fields only if a specific value is selected in another field.